Post June 30, 2022October 16, 2024by Loren MossIn CXOIntelligent AutomationInterview Shelli Ryan Explains Why Blockchain Will Be Key For Customer Experience Delivery "Web 3. I mean, we all have to realize that it is coming and it is coming fast, so the Metaverse and NFTs and crypto and blockchain."- Shelli Ryan
Post January 23, 2020October 15, 2024by Loren MossIn CXO WFM, CX Analytics Vendors: This National Electrical Utility Is Ready To Buy! The electric utility in the Caribbean island country of St. Lucia is seeking to acquire and implement a Workforce Management and Advanced Quality Management system to integrate with their IP PBX.