At BPrO’s CX Summit in Cartagena, ICMI founder Brad Cleveland tells Cognitive Business News why AI shouldn’t repeat the IVR era’s mistakes.
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Tag: steve jobs
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Interview: Management Guru Ram Charan Talks About Future-Back Thinking In His Book “Attacker’s Advantage”
Ram Charan shares his insights with Cognitive Business executive editor Loren Moss on topics like digital disruption: a topic he addressed in his books Global Tilt and Attacker's Advantage.