Post June 30, 2022October 16, 2024by Loren MossIn CXOIntelligent AutomationInterview Shelli Ryan Explains Why Blockchain Will Be Key For Customer Experience Delivery "Web 3. I mean, we all have to realize that it is coming and it is coming fast, so the Metaverse and NFTs and crypto and blockchain."- Shelli Ryan
Post November 2, 2020October 15, 2024by Loren MossIn CXO Delivering Excellent Customer Service and Managing Remote Teams: How to Balance Today’s Dilemmas? Cloud platforms provide Contact Center companies with all the tools they need to balance the challenges of the new world order