In Move to Beef Up Customer Analytics, NICE Closes on Deal to Acquire Mattersight
In a move to beef up its customer service offerings, cloud software provider NICE Ltd. (NASDAQ: NICE) has closed on its acquisition of Mattersight Corporation (NASDAQ: MATR), a behavioral analytics... Read More
NICE Introduces New Onmi-channel Analytics Solution
Software and data services provider NICE has introduced a new analytics solution for omni-channel analysis based on its Nexidia platform. Called the Nexidia Analytics Solutions, the insight-generating platform incorporates neural networks that can... Read More