"TP´s regional leadership was among the first to recognize the potential of born-digital companies and create structures, processes, and dedicated teams to win these clients and be a part of their growth," said Sebastian Menutti, Industry Principal.
Global contact center outsourcer Sykes has developed an artificial intelligence (AI) powered recruitment tool to evaluate the level of English for candidates who apply for bilingual customer service positions. Operational... Read More
Transcom’s operations in Colombia will function as a hybrid telework and on-premises contact center, with agents hired initially from the metropolitan Bogotá area. Offices are located in the Calle 100 business district on Bogotá’s north side.
Plain Sight is a social networking platform for you to meet like-minded people in your area at virtual and physical spaces. Cognitive Business News interviews founder James Chapman on the startup's big-name founders and big-time plans, despite some pivots due to the COVID Pandemic
Improving, a technology consulting company, has merged with iTexico, headquartered in Austin, Texas with nearshore offices in Guadalajara and Aguascalientes, Mexico and sales offices in Dallas, Chicago, Northern California and Southern California.