Shelli Ryan Explains Why Blockchain Will Be Key For Customer Experience Delivery
"Web 3. I mean, we all have to realize that it is coming and it is coming fast, so the Metaverse and NFTs and crypto and blockchain."- Shelli Ryan
Colombia’s Expanded Contact Center Industry Event Moves To Cartagena May 11-12
The CX summit is the most important event in the Andes region dedicated to the business process outsourcing sector.
Deloitte’s Kulasooriya: Digital Disruption Can Be A Positive For Developing Economies If They Have The Right Strategy
Cognitive Business News executive editor Loren Moss talks with Duleesha Kulasooriya, executive director of Deloitte's Center For The Edge on how disruptive transformation can benefit developing economies...but the right strategy is the key to success.