Frost & Sullivan praised Konecta for its highly advanced technology and innovative solutions, setting new industry standards in the CX outsourcing services industry
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Tag: frost & sullivan
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Startek To Divest Saudi Arabian Contact Center
CCC was established in 2011 as a joint venture between Startek and Saudi Telecom Company (STC).
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Colombia’s Expanded Contact Center Industry Event Moves To Cartagena May 11-12
The CX summit is the most important event in the Andes region dedicated to the business process outsourcing sector.
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Frost & Sullivan Lauds Teleperformance As Latin American Company Of The Year
"TP´s regional leadership was among the first to recognize the potential of born-digital companies and create structures, processes, and dedicated teams to win these clients and be a part of their growth," said Sebastian Menutti, Industry Principal.
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Italian Contact Center Operator Almaviva Recognized By Frost & Sullivan For South American Operations
Based on its recent analysis of the Latin American contact center outsourcing services market, Frost & Sullivan has recognized Almaviva with the 2020 Latin American Competitive Strategy Innovation and Leadership Award for its emphasis on service improvements.
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Web.com Earns Frost & Sullivan’s North American Customer Value Leadership Award
Domain name registrar Web.com today announced that it has been honored with Frost & Sullivan’s 2019 North American Customer Value Leadership Award. The award is based on Frost & Sullivan’s independent analysis of the web services industry, which determined that Web.com exceeds customer expectations and contributes to the market with its value-add solutions pricing, high-quality customer support,...