At BPrO’s CX Summit in Cartagena, ICMI founder Brad Cleveland tells Cognitive Business News why AI shouldn’t repeat the IVR era’s mistakes.
Post
Tag: finance colombia
Post
New Book From The Editors Of Cognitive Business News – Doing Business In The Bahamas: The Bahamas as a Nearshore Business, Operations & Investment Destination
The Bahamas deserves close consideration for specialty & high value BPO and nearshore service delivery site selection, as well as consideration by remote worker professionals, digital nomads, and lifestyle entrepreneurs. This new book provides valuable information.
Post
Deloitte’s Kulasooriya: Digital Disruption Can Be A Positive For Developing Economies If They Have The Right Strategy
Cognitive Business News executive editor Loren Moss talks with Duleesha Kulasooriya, executive director of Deloitte's Center For The Edge on how disruptive transformation can benefit developing economies...but the right strategy is the key to success.