Eduardo Almeida of Unisys Latin America says that, “in my recent meetings with customers here, they’re simply talking about one thing: digital strategy."
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Tag: Featured
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The Kryon Systems Approach to RPA: CEO Harel Tayeb Breaks Down the Current Market and His View for the Future
Kryon Systems has grown to become one of the leading players in the robotic process automation (RPA) world. The Tel Aviv-based provider boasts a number of globally recognized clients and is well-regarded for its high-level technology and implementation expertise. But one thing that often gets lost in the automation conversation are the basics. Many companies already...
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NICE Systems Continues to Grow and Broaden Its Scope in a World Where ‘Everybody Is Talking About Automation’
For the past three decades, NICE Systems (NASDAQ: NICE) has been continuing to grow. What started as a solutions provider for the call center industry has become a company that not just makes software but can serve as a key technology partner for all types of firms in various industries. A big step forward for the Israeli...
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Insurers Struggle with RPA Implementation but Vast Potential Can Make Adoption Worth the Effort
The insurance industry is something of a moving colossus. Throughout history it persists, but it is not exactly built for a deft response to the changes around it. In many ways, the insurance industry’s deliberateness is the source of its durability. The sector’s success is at least in part the result of its own weight...
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Coming to Latin America: Symphony Ventures Opens Argentina Office to Expand RPA Footprint
London-based robotic process automation (RPA) provider Symphony Ventures has opened its first Latin American office in Argentina. The announcement of the new location in Buenos Aires came within weeks of the company receiving a $4.5 million USD Series A investment from London-based private equity firm Livingbridge, and the timing highlights the company’s eagerness to make the push...
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One in Three Retail Bankers Are Worried About Losing Their Jobs to Automation
Many bankers are worried that they won’t have jobs for much longer. A recent LinkedIn survey of those working in the financial services sector found that one out of three retail banking professionals (34%) are concerned that automation could put them out of work. Among all employees in the industry, 25% are worried that automation...
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How Long Will It Take for ‘Virtual Advisors’ to Arrive in the Workplace?
While many companies already have digital chatbots, robo-advisors, and other digital automation, the bulk of workplaces are still fully run by human brains. While some professions — like a butcher or hair stylist — may remain this way for some time, most companies with more than a few employees will soon be embracing automation. The...
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Report: Robotics Process Automation Market to Reach $2.7 Billion by 2023
Robotics process automation continues to be put to work at companies across the world and a recent report says that it has no signs of slowing down. With a projected compound annual growth rate of 29% over the next six years, the overall RPA market will be worth at least $2.7 billion by 2023, according...
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Chile’s Banco Falabella Looks to Improve Customer Service with ‘Sofia’ AI Chatbot
Banco Falabella, the financial arm of Chilean retail giant Falabella, launched a new customer service chatbot last month at the Asobancaria financial conference in Colombia. Called “Sofia,” the technology uses an artificial intelligence that the company says will be able to resolve issues in under a minute through Facebook chat that, in the past, have taken up to...