The merger will make Konecta the 5th largest CX outsourcer globally, with over 100,000 employees.
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Coronavirus COVID-19 Driving Increased Cybercrime, Says World Economic Forum
As the COVID-19 crisis accelerates dependency on technology enabled economic processes, it is also exacerbating cyber-risks. 50% of respondents of the World Economic Forum Covid-19 Outlook survey have expressed their worries about an increasing number of cyber-attacks and data fraud.
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Vodafone Expands Its Egyptian Center of Excellence for CX, AI, Robotics, IoT
Telecommunications company Vodafone has inaugurated two new buildings for its Egypt-based Vodafone Intelligent Solutions Shared Services center.