Infosys has announced an perating profit of $2,724 million, growth of 1% YoY and 21.3% operating margin
Avid, producer of Avid Media Composer & Pro Tools for the media industry announced record sales despite the Coronavirus Pandemic. The company said events in Mexico threaten to disrupt its supply chain.
The City of Medellín publicly thanked global contact center provider Teleperformance for volunteering to man the city’s telephone lines during the Coronavirus COVID-19 Pandemic.
Remember that game of ‘musical chairs?” Well that’s exactly what’s about to happen as top BPO & CX providers separate themselves from weaker competitors who fail to adapt to these difficult conditions.
Smart enterprises have already deployed telework and work-from-home strategies. With the coronavirus pandemic and travel bans, now is the time for less proactive companies to catch up...and fast! Some of the most knowledgeable experts in business share their insights.