Post July 14, 2025July 14, 2025by Loren MossIn BPOCXOEvents BPrO’s 2025 CX Summit in Cartagena Continues to Grow as Latin America’s Most Important Event in CX & Outsourcing Several outsourcing firms won accolades in the 2025 CX Interaction Awards, while the event drew participants from around the globe.
Post June 30, 2022October 16, 2024by Loren MossIn CXOIntelligent AutomationInterview Shelli Ryan Explains Why Blockchain Will Be Key For Customer Experience Delivery "Web 3. I mean, we all have to realize that it is coming and it is coming fast, so the Metaverse and NFTs and crypto and blockchain."- Shelli Ryan