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(Photo credit: Free-Photos / Pixabay)

Blue Prism Expands Public Sector Offering by Making RPA Available on GSA IT Schedule 70

U.K.-based robotic process automation (RPA) provider Blue Prism (AIM: PRSM) has made its software available to federal agencies on GSA IT Schedule 70. The RPA offerings, which aim to streamline government agencies’ ability to implement “digital worker” bots into their operations, are being made available through EC America, a Virginia-based subsidiary of ImmixGroup, Inc. and a...

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atlanta 311 chatbot Photo credit: skeeze / Pixabay

Atlanta Reportedly May Use Chatbots for Its 311 Service

The city of Atlanta is reportedly mulling the idea of implementing chatbots to help improve its 311 service. While many cities have pushed to move the service online and add functionality through apps, this would represent something of a novel innovation for one of the largest cities in the southern United States. According to State...

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