Latin American media firm Bocalista has launched a new chatbot that aims to deliver news and entertainment to subscribers through Facebook Messenger.
Post
Tag: Chatbot
Post
Bancolombia Is Planning to Invest $140 Million on Digital and Artificial Intelligence Services in 2018
Grupo Bancolombia plans to invest some $140 million in digital transformation and artificial intelligence initiatives this year.
Post
Experian Spends $385 Million to Acquire ClearScore, a Credit Score Firm with a Chatbot Offering Financial Advice
Credit reporting agency Experian is set to acquire London-based fintech ClearScore for $385 million, the company announced this week. The transaction is subject to regulatory approval and the reported sum does not include “additional earn-out potential contingent on achieving future financial performance,” stated Experian. Last September, the U.K. startup, which was founded by Justin Basini,...
Post
Colombian Bank Bancolombia Unveils Tabot Facebook Messenger Chatbot
Bancolombia has introduced a new artificial intelligence-powered chatbot for customer service through Facebook Messenger.
Post
Chatbot Chocolate of Spain Opens Colombia Office to Expand Presence in Latin America
Spanish agency Chatbot Chocolate has set up operations in Bogotá as a regional hub to deliver artificial intelligence-based support
Post
Jordan Ahli Bank Introduces Facebook Messenger Chatbot for Customer Service
The chatbot, known as Ahli Bot, can respond to inquiries in both Arabic and English 24 hours per day, 365 days per year.
Post
Companies Must Recognize the Power and Limitations of Automation and Cognitive Technology for Customer Experience
"The consumer has to be ready for the technology. And more importantly, the technology has to be ready for the consumer," says Peter Ryan of Ryan Strategic Advisory.
Post
Atlanta Reportedly May Use Chatbots for Its 311 Service
The city of Atlanta is reportedly mulling the idea of implementing chatbots to help improve its 311 service. While many cities have pushed to move the service online and add functionality through apps, this would represent something of a novel innovation for one of the largest cities in the southern United States. According to State...