IBM (NYSE: IBM) has launched what it calls the ‘Cognitive Transformation Center’ in Bogotá, Colombia; the largest IBM center of its kind in Latin America. This shared services center will support companies from different industries in Latin America and around the world, ranging such as banking, telecommunications, gas and energy; in Spanish, Portuguese and English...
Tag: covid-19
How Families and Parents Can Stay Secure While Educating Children from Home
For families to stay safe as they navigate this new environment, whether educating children from home or just continuing to shop, share and interact online, there are a few things people can do to stay safe online, says Alexis Aguirre from Unisys.
Choiceworx Receives VC Funding Round, Industry Veteran Frank Casale Appointed Chief Revenue Officer
Industry veterans Frank Casale and Eric Hochstein have joined Sam Gross at the helm of RPA bot management firm Choiceworx.
Blueprint Inks Deal WIth Blue Prism
Blueprint has partnered with Blue Prism, an industry-leading Robotic Process Automation (RPA) software provider to support enterprise organizations as they look to drive innovation and scale their use of RPA enterprise-wide.
Survey: CX Agents Don’t Always Want to Telework – Blended Models Appeal To Many
5th Talent believes a “work where you want” model will emerge which allows agents to manage and schedule how often they want to work at home and in the center. This promotes employees to become more self-managing which increases satisfaction, engagement, performance, and retention.
WEF: Cybersecurity Fears Shifting Consumer Behavior
Imbalancing Act: Shift in Consumer Behaviour Spotlights Growing Cybersecurity Concerns, World Economic Forum Says
When Will Wix Stop Harboring Coronavirus SPAM Bad Actors?
CBN editors reached out to WIX, but their representatives appeared at first clueless, or more likely, an automated bot response, as one would expect from a SPAM-house
itelBPO Expands Into Canada With New Francophone Telework Capabilities
Jamaican Outsourcer itelBPO Continues Expansion, Making Canada Its 6th Nationality & Second New Country In 2020
Cato Institute: Current Patent Systems Inadequate To Handle Artificial Intelligence
Scholars have associated artificial intelligence (“AI”) with many words over the years: overhyped, underdeveloped, and even science fiction. But COVID-19 demonstrates that despite the skepticism and hysteria there is a place for AI in society, even if that space is still legally undefined. Since AI inventorship is not suitably addressed in U.S. patent law, the advancement...
Coronavirus COVID-19 Driving Increased Cybercrime, Says World Economic Forum
As the COVID-19 crisis accelerates dependency on technology enabled economic processes, it is also exacerbating cyber-risks. 50% of respondents of the World Economic Forum Covid-19 Outlook survey have expressed their worries about an increasing number of cyber-attacks and data fraud.









