Think about your favorite restaurant. Is it your favorite just because of the food? Or is it that the service, environment, premises, location, and the overall experience play a role? That is exactly the case in digital products. User experience is what makes a product successful, or a failure. You can have the best functions,...
Interview: Joe Nassar of Saramonic Discusses the Appeal of Its Award-Winning Microphones
This year, Saramonic won the Videomaker Best of NAB 2023 award for Best Microphone for its Blink 500 ProX Microphone System.
Hinduja Global Solutions Launches New Customer Experience Hub in Barranquilla, Colombia
"HGS believes that the new hub in Barranquilla will act as a catalyst to significantly scale its CX capabilities for its expanding multilingual client base globally."
ACSL Plans to Release Its SOTEN Drone in the US Market by the End of 2023
Japanese manufacturer ACSL is planning its big US market bet by releasing its SOTEN drone to the country’s market by the end of the year.
Q&A: Tolifo Aims to Give TikTokers and Live Streamers a New Lighting Option
"We mainly want to introduce our product for live streaming. We are looking for markets that want to use this light for TikTok, for YouTube, and for live streaming in general."
Colombia’s BPrO Continues to Grow and Attract More Attendees to Its CX Summit
"More than customer experience, we have to be people-centered, and this is an opportunity to give people that space to meet again," said Ana Karina Quessep, president of BPrO.
Tracxn Deals of the Week: AI, Cybersecurity, Big Data, and RPA (July 7-13, 2023)
According to Tracxn, these are the notable deals this week across the sectors of artificial intelligence, cybersecurity, big data analytics, and robotic process automation (RPA). Click here to view past Deals of the Week. Artificial Intelligence (AI) Causaly, a provider of AI-based data-mining tool for scientists, raised a Series B – $60 million round from Index Ventures,...
WEF Launches Alliance to Provide Guidance on the Responsible Use of Generative AI
"As a society, we must be clear-eyed about both the promise and the perils of generative AI," said Brad Smith of Microsoft.
Optimal Audio Selects AVCOM as Its Exclusive Distributor in Colombia
UK manufacturer Optimal Audio has named Bogotá-based AVCOM as its exclusive distributor in Colombia. Optimal Audio, which is a part of the Focusrite Group and specializes in making commercial amplifiers, loudspeakers, and controllers, says that it selected AVCOM in large part for its experienced team, wide customer base, and established presence as a representative of...