PayPal’s Sri Shivananda Reveals The Irreversible Impact Of ML & AI On Fintech
The fintech industry, in particular can benefit greatly by integrating AI into its processes and functions. It has the potential to lower costs, increase productivity, and contribute to the customer-facing practices of fintech companies across the globe.
Forrester Research Recognizes NICE As Customer Journey Leader
NICE Customer Engagement Analytics receives the highest rating possible in 18 criteria and is recognized for its ability to transform customer and agent journeys
Choiceworx Receives VC Funding Round, Industry Veteran Frank Casale Appointed Chief Revenue Officer
Industry veterans Frank Casale and Eric Hochstein have joined Sam Gross at the helm of RPA bot management firm Choiceworx.