Genpact To Open Digital Innovation Hub in Guadalajara, Jalisco
Genpact (NYSE:G), a global business process outsourcing firm today announced that it will open a new finance and accounting (F&A) delivery center in Heredia, Costa Rica and a digital innovation hub in Guadalajara,... Read More
Knoah Solutions Recognized As Aspirant By Everest Group For Pioneering AI Use In Supporting Agents
Global BPO Knoah Solutions, Inc. has been recognized as an “aspirant” among Contact Center Outsourcing (CCO) Providers by the Everest Group in its report titled “CCO – Service Provider Landscape... Read More
Frost & Sullivan’s Michael DeSalles: Alorica Philippines “Excellent choice” For Customer Care
International research firm Frost & Sullivan reported on global customer contact outsourcing firm Alorica Inc., highlighting the company’s expansive operations in the Philippines. The report highlights Alorica’s strengths in developing... Read More
Banks Can Compete With The Disruptors If they Properly Leverage Technology: Everest Group
Banking is in dire need of transformation. Some banks get it, others are destined to be left behind. For innovation in banking, look to challengers like Apple with its new... Read More
Unisys and Bancolombia Ink Technology Pact For Cybersecurity & Enhanced Customer Service
Unisys Corporation (NYSE: UIS) today announced that Bancolombia (NYSE: CIB) has selected Unisys to support the bank’s digital transformation. Unisys will provide secure digital workplace service capabilities supporting more than... Read More