Horatio Client Summit Takeaways: BPO Sees More Potential for Customer Service in Latin America
"Latin America is more than just a destination for outsourcing. It is a strategic hub where innovation, talent, and customer-centric values converge."
US Fintech Startups Suffered a 36% Funding Collapse in 2023
Fintech funding in the country fell by 36% year-over-year and suffered a free fall of 68% compared to 2021.
Summer Generative AI Events Coming To New York, Dallas, London
The event series will commence in NYC on June 27, advance to Dallas on July 12, and culminate in London on July 19.
Lumiqualis Is Showing How An Impact Sourcing Mission Is Compatible With Nearshore IT Delivery
"They need help. They need a good partner, someone that they can trust and rely on to not only deliver against their needs, but to also bring their team up to these technologies."
Experts From NTT Data & Choiceworx Discuss How COVID Has Turbocharged The Emergence Of Digital Labor & The Evolution Of The IT Service Desk
The rise of digital labor goes far beyond chatbots and virtual agents to comprehensive systems such as NTT Data’s Nucleus, or Choiceworx’ Digital Workplace IT Service Desk.
NAB Announces Finalists For Marconi Award, Podcasts Now Included
2021 NAB Marconi Radio Award Finalists Announced. Winners to be announced at Radio Show in Las Vegas