Knoah Solutions Recognized As Aspirant By Everest Group For Pioneering AI Use In Supporting Agents
Global BPO Knoah Solutions, Inc. has been recognized as an “aspirant” among Contact Center Outsourcing (CCO) Providers by the Everest Group in its report titled “CCO – Service Provider Landscape... Read More
Banks Can Compete With The Disruptors If they Properly Leverage Technology: Everest Group
Banking is in dire need of transformation. Some banks get it, others are destined to be left behind. For innovation in banking, look to challengers like Apple with its new... Read More
Guadalajara Worth A Closer Look For Nearshore IT Outsourcing: Everest Group’s Parul Jain
Research firm Everest Group has recently conducted an in-depth study of Mexico’s second largest city, Guadalajara, Jalisco as a potential nearshore services delivery location. Guadalajara is home to many IT... Read More
Everest Group’s Top 50 BPO Company Rankings Highlight Automation Leaders
Automation has been a leading — if not the leading — topic of discussion in the business process outsourcing (BPO) sector in recent years. Each quarter, companies like Accenture, Teleperformance, Cognizant,... Read More
Best of the Best: Everest Group Picks Top 5 Leading Vendors in the RPA Market
Everest Group has named Automation Anywhere, Blue Prism, NICE, Thoughtonomy, and UiPath as the five top RPA vendors.