Alta Resources Establishes South American Presence with CX Provider BRM Acquisition
BRM's senior leadership, including its founders, Juan Pablo Serrano and Pilar Jaramillo, will remain with the company.
Beatriz Viveros Reveals TaskUs Award-Winning Culture In Its Cali Customer Contact Operations
Customer Experience outsourcer TaskUs recently selected Cali, Colombia over several other potential locations for its new hybrid contact center, operating 24 hours a day, 7 days a week. The New... Read More
ITexico Merges With “Improving” Technology Consulting Firm
Improving, a technology consulting company, has merged with iTexico, headquartered in Austin, Texas with nearshore offices in Guadalajara and Aguascalientes, Mexico and sales offices in Dallas, Chicago, Northern California and Southern California.
GoDaddy Hacked, 28,000 Customers At Risk
Security firm Defiant, developer of the Wordfence publishing security platform, announced that web hosting firm GoDaddy disclosed that the SSH credentials of 28,000 GoDaddy hosting accounts were stolen by a hacker.
Deloitte’s Kulasooriya: Digital Disruption Can Be A Positive For Developing Economies If They Have The Right Strategy
Cognitive Business News executive editor Loren Moss talks with Duleesha Kulasooriya, executive director of Deloitte's Center For The Edge on how disruptive transformation can benefit developing economies...but the right strategy is the key to success.
International Computing Acquired By Asset General, To Keep International Computing Brand
International Computing Acquired By Asset General, To Keep International Computing Brand