The International Association of Outsourcing Professionals (IAOP) just included global customer experience provider Teleperformance (EPA:TEP), in the 2019 Best of The Global Outsourcing 100 list by the International Association of Outsourcing Professionals (IAOP). Teleperformance is generally recognized as the largest contact center outsourcing provider in the world.
The Best of The Global Outsourcing 100 honors outsourcing service providers that demonstrate excellence in five critical pillars: Size and Growth, Customer References, Awards and Certifications, Programs for Innovation, and Corporate Social Responsibility (CSR).
“The Global Outsourcing 100 showcases the dedication, expertise and sheer hard work of the best of the best in the outsourcing industry,” said IAOP CEO, Debi Hamill. “I congratulate Teleperformance for being recognized on IAOP’s 2019 Best of The Global Outsourcing 100 as they are, year-after-year, among the highest-rated companies.”
Aside from industry recognition, investors seem to be bullish on Teleperformance. One-year share performance has been 35%, whopping for a large, mature company. Over the last 5 years, total shareholder return has been 325%. Over the last 5 years the stock up a whopping 295%
Daniel Julien, Chairman and Group CEO, Teleperformance Group, stated: “We’re happy to once again be included on this prestigious list of companies from around the world that represent the full spectrum of all types outsourcing services. The breadth, depth and independence of the IAOP Global Outsourcing 100 annual evaluation validates for our clients and our others key stakeholders the quality of our overall business model, the accuracy of our global scale and our bottom-line success.”