IAOP, the International Association of Outsourcing Professionals last month announced a strategic alliance with Business Process Enabling South Africa (BPESA). The relationship will leverage both organizations’ expertise to collectively advance impact sourcing as a business practice that impacts local communities by creating jobs in the BPO industry in underserved areas.
“Employment for high potential but disadvantaged people in the BPO sector is the main objective but getting businesses to understand that this innovative model can help them meet and exceed their cost and quality objectives, is where IAOP can help,” said IAOP CEO, Debi Hamill. “Impact sourcing is no longer about finding a cause to support; it’s a smart and important way to conduct business.”
The missions of BPESA and IAOP are complementary and intersecting with respect to providing thought leadership and networking opportunities for those organizations within the BPO space. Exchanging relevant information and supporting key initiatives between the organizations will advance each other’s causes and the entire ecosystem will benefit.
“BPESA sees great opportunity in this strategic alliance with IAOP to further develop the sector in South Africa. Collaborating with the IAOP will extend BPESA’s global network to reach like-minded professionals and organizations that strive for sustainable business growth while embracing their social responsibility to give highly talented, yet disadvantaged, people access to good quality work from delivery centers in South Africa. BPESA also looks forward to the opportunity to learn from and share knowledge with IAOP members across many different regions, events and engagements in this ever-changing world,” says BPESA CEO, Andy Searle.