Jordan Ahli Bank Facebook Messenger Chatbot (Photo credit: iphonedigital)

Facebook to Use Artificial Intelligence for Translation Services in Messenger for Marketplace Users

During its “F8” conference last week, Facebook announced that it is planning to offer a translation service for the buyers and sellers in its Marketplace platform through Facebook Messenger.

The service, which could become available in a matter of weeks in the United States, will be embedded into the social media giant’s M digital assistant, which will use a type of artificial intelligence to detect the language being used.

Users will be able to turn on translation if they desire. At the outset, translation only will be available for English and Spanish, although Facebook said in a statement that it will “expand this feature” with functionality for other languages and “gradually roll out” the service to countries beyond the U.S. Marketplace user base.

READ MORE: AWS Launches Language-Based Machine Learning Services for Translation

“Now when people connected through Marketplace receive a message in a language that is different from their default language in Messenger, M will ask them if they want to translate the message,” stated Facebook. “This will help drive commerce between buyers and sellers despite language barriers. At launch, translations from English to Spanish (and vice-versa) will be available in Marketplace conversations taking place in the U.S.”

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