With New Bogotá Facility, NY-Based Horatio Expands BPO Activities Into South America
The move comes less than a year after opening a 92,000 sf facility in the Dominican Republic.
TaskUs Announces Plans to Launch New Office in Medellín, Colombia
The US company, which employs more than 47,000 people across 13 countries and already has one office operating in Colombia, expects to open its Medellín location in September.
Hinduja Global Solutions Launches New Customer Experience Hub in Barranquilla, Colombia
"HGS believes that the new hub in Barranquilla will act as a catalyst to significantly scale its CX capabilities for its expanding multilingual client base globally."
Q&A: Tolifo Aims to Give TikTokers and Live Streamers a New Lighting Option
"We mainly want to introduce our product for live streaming. We are looking for markets that want to use this light for TikTok, for YouTube, and for live streaming in general."
Colombia’s BPrO Continues to Grow and Attract More Attendees to Its CX Summit
"More than customer experience, we have to be people-centered, and this is an opportunity to give people that space to meet again," said Ana Karina Quessep, president of BPrO.
WEF Launches Alliance to Provide Guidance on the Responsible Use of Generative AI
"As a society, we must be clear-eyed about both the promise and the perils of generative AI," said Brad Smith of Microsoft.