Unisys To Sell Federal Business To SAIC, Consolidate Americas Regional Units
Unisys Corporation (NYSE: UIS) has announced a deal to sell its US federal IT contracting business to SAIC, and a consolidation of its Enterprise Solutions United States & Canada (US&C) and Latin America regions into a new Americas region.
Italian Contact Center Operator Almaviva Recognized By Frost & Sullivan For South American Operations
Based on its recent analysis of the Latin American contact center outsourcing services market, Frost & Sullivan has recognized Almaviva with the 2020 Latin American Competitive Strategy Innovation and Leadership Award for its emphasis on service improvements.
Low Cost Airline Viva Air Chooses Glassbox For Web Customer Experience Orchestration
Digital Customer Experience Orchestration provider Glassbox has been appointed by South American low-cost air carrier Viva Air Group as their digital web experience metrics provider.
AI Adoption In Financial Services Expected To Jump From 16% To 64% In Just 2 Years: WEF, Cambridge
Nearly two-thirds (64%) of financial services leaders expect to be mass adopters of AI (Artificial Intelligence) in the next two years compared to just 16% doing so today.